When can I get the quotation?
We usually provide a quotation within 4 hours after receiving your inquiry. If you urgently need the price, please specify it in your request for priority processing.
Can the product be customized? What is the production cycle?
Yes, we can customize products based on special requirements using the latest technology. Production typically takes within 15 working days after order confirmation.
What are your delivery terms?
We accept EXW, FOB, CFR, and CIF. You can choose the most convenient and cost-effective option for your needs.
What certifications can you provide?
We provide CE certification, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.
Do you support cross-border technical support?
Our technical support team is available 24/7. We offer rich on-site testing experience and can dispatch engineers for on-site support when necessary.
What are your payment terms?
For orders ≤ $2,000, 100% prepaid. For larger amounts, a 30% deposit and 70% balance are standard. We also accept L/C and OA agreements.