When can I get the quotation?
We usually provide a quotation within 4 hours after receiving your inquiry. If you urgently need the price, please specify it in your request for priority processing.
Can the product be customized?
Yes, goods can be customized according to special requirements using the latest technology. The production cycle typically completes within 15 working days after confirmation.
What are your delivery terms?
We accept various methods including EXW, FOB, CFR, and CIF. You can choose the most convenient and cost-effective option for your needs.
What certifications can you provide?
We can provide CE certification, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.
Do you support cross-border technical support?
Our technical support team is available 24/7. We provide quick problem-solving solutions, and when necessary, engineers can provide on-site support in your country.
What are your payment terms?
For amounts less than or equal to $2,000, 100% prepaid. For larger amounts, we require a 30% deposit and 70% balance. We also accept L/C and OA agreements.