Q1: Could you please reply me within 3 hours?
A1: Absolutely. We reply as soon as possible. Our response rate is 99.9%.
Q2: What are the delivery times for vehicle exportation?
A2: If in stock, delivery is within 5-10 days. For custom orders, it usually takes 25-35 days for purchase and shipping arrangement.
Q3: What are the modes of transportation?
A3: Typically, Russia and Central Asia utilize truck and train transport. The Middle East, Africa, and South America are primarily served via sea transportation.
Q4: What are the payment terms?
A4: A 30% deposit is required after signing the trade contract, with the remaining 70% balance due before the vehicle is shipped.
Q5: Do you provide after-sales support?
A5: Yes, we can assist in purchasing spare parts at competitive prices. We ensure every vehicle sent out is of excellent quality.
Q6: Is warranty provided for the vehicles?
A6: Yes, the vehicles come with a one-year warranty and 24-hour after-sales service support.