Q1: Could you please reply me within 3 hours?
A1: Absolutely! We aim to reply as soon as possible. Our response rate is 99.9%, with the remaining 0.1% only occurring during rest hours.
Q2: What are the delivery times for vehicle exportation?
A2: If the vehicle is in stock, we deliver within 5-10 days. If a purchase arrangement is needed, the full process including shipping typically takes 25-35 days.
Q3: What are the modes of transportation?
A3: Typically, Russia and Central Asia use truck and train transportation. Regions such as the Middle East, Africa, and South America are primarily served via sea transportation.
Q4: What are the payment terms?
A4: A 30% deposit is required after signing the trade contract, with the remaining 70% balance due before the vehicle is shipped.
Q5: Do you provide after-sales support?
A5: Yes, we provide support for purchasing spare parts at competitive prices. We ensure every vehicle sent is of excellent quality to minimize repair needs.
Q6: How is the vehicle packaged for transport?
A6: For safety and efficiency, vehicles are primarily transported by container to ensure they arrive in perfect condition.